IT and business analyst are put in the difficult shoes of presenting IT solutions in terms of project management metrics. Scope, time and resources are of great importance to project sponsor but not to end users. Shown below is the design triangle can be used to increase communication effectiveness and project sustainability. Project scope and effort need to be translated into following metrics:
- Business objectives- How many business requirements are met with the proposed design
- Effort – How much effort is required to maintain the application under current design
- Competency – How competent is the staff in performing its duties. Do they have right training and guidence
- Benefit (Area of Triangle) – How much benefit is realized through implementation of the application
- Degree of flexibility – How rigid or nimble application is to change
By companring effort, business objective, competency and degree of flexibility dimentions, business analyst can calculate relative value proposition of each solution.
Comparing various solutions in terms of this triangle provide a visual representation for easy assessment. End user now understand what they are getting into and can chose the right solution based on the resources available and accepted risk.
